Quality begins from the ground up.
Preparing your surface is the most critical task of any tile or stone installation. Custom Building Products offers you one source for the needs of virtually any job.
The foundation of precise tile and stone setting.
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
Tile grout with dependable performance and color.
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom. Our grouts are easy to work with yet deliver hard, dense joints.
Care & Maintenance
Stains can RUIN Stone & Tile.Protect Yours Now!
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer.
Professional Solutions for Professional Results
Offering the largest selection of Sealers, Cleaners, Problem Solvers, Grout Colorant and Stone Restoration products, we provide professionals with the right tools and solutions; making us the #1 Contractor Preferred Manufacturer of Sealers and Cleaners.
CustomTech Flooring Prep
Designed for your floors.
CustomTech – the industry’s leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Flooring Installation Systems
Start with a strong foundation.
Increase the durability of your floor covering installation by ensuring that your subfloor is properly prepared. CUSTOM® Flooring Installation Systems provide a strong foundation for virtually any project, and deliver optimum performance when used under all types of floor coverings: carpet, wood, vinyl and more.
Profiles & Transitions
Discover a better choice in high-quality profiles and transitions. Create stunning designs in tile and stone without unsightly edges.
A complete line of high performing, aesthetically pleasing edge-protection profiles. Available in the most popular designs and styles, they integrate with most field tile to increase design flexibility and minimize safety risks.
Tools & Accessories
Precision demands the best.
SuperiorBilt® Tools are professionally preferred for tile, stone and floor covering installations.
Reference Library : Videos : How to Install Tile Adhesives
Selecting the right bonding material and installing it the correct way is the second step to a successful tile installation. We are going to show you how to set tile using a tile adhesive, sometimes referred to as a mastic. Tile adhesives are ready to use right out of the pail and are easy to spread. They have a long working time, so tiles can be adjusted into position. For certain tiling jobs, adhesives offer an easy to apply alternative to traditional thin-set mortars.
Using a tile adhesive instead of a mortar depends on several factors including the location of the installation, the size of the tile and the cure time needed before grouting. Walls, such as backsplashes and tub surrounds, as well as horizontal surfaces like countertops, are ideal locations for premixed tile adhesives. CUSTOM’s products meet the requirements for use in these intermittently wet areas.
You can also use tile adhesives to set floor tiles. However, they may require a longer drying time before you can grout and walk on them, compared to a cement mortar. Regardless if you are working on a floor or a wall, tile size is important. Adhesives cure through evaporation so they work best on tile 8 by 8 inches or smaller. You can use them on tile up to 15 inches, but dry time can be significantly extended.
CUSTOM recommends using an appropriate cement mortar for installation in high traffic or continuously wet areas, like shower floors. For any tile longer than 15 inches on one or more sides, choose a cement mortar designed for large format tile. Suitable substrates for adhesives include concrete, cement backerboard, exterior grade plywood or interior drywall. Prepare painted drywall by lightly roughening the surface with a palm sander, or apply a coat of CUSTOM’s MultiPurpose Bonding Primer to improve the bond.
Depending on your project, assemble the following tools and materials:• Notch Trowel• Grout spacers• Measuring tape • Straight edge or levelThe size of the trowel used to apply the adhesive will depend on the size of the tile. See the size chart of the back of the package. Review our Technical Data Sheets for important information about using tile adhesives. Wear impervious gloves, such as nitrile, and other protection as recommended on our Safety Data Sheet.
Now, let’s talk about the steps for installation. First, clean the surface to remove dust and contaminants. Apply a thin skim coat of the adhesive to the substrate with the flat side of the trowel. Add additional adhesive and comb ridges in straight lines, holding the trowel at a 45-degree angle. This will ensure ridges are the correct height to support the tile. Finally, set the tile firmly into the adhesive. Move it back and forth across the ridges, but not side to side. Make sure each tile is level with those around it. Also, periodically lift a tile to confirm you are getting at least 80% coverage to the back of the tile.
Do not apply more adhesive than is required. Clean any excess material from the tiles and grout joints as you go along. Leave a quarter inch gap at perimeters and changes of plane. These will be filled with a flexible sealant or caulk after you’ve grouted the tile. The minimum time before applying grout is typically 24-72 hours. But, it can be longer if the tile is larger than 8 by 8 or non-porous, the humidity is high or if the temperature is below 60 degrees Farenheit.
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