Quality begins from the ground up.
Preparing your surface is the most critical task of any tile or stone installation. Custom Building Products offers you one source for the needs of virtually any job.
The foundation of precise tile and stone setting.
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
Tile grout with dependable performance and color.
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom. Our grouts are easy to work with yet deliver hard, dense joints.
Care & Maintenance
Stains can RUIN Stone & Tile.Protect Yours Now!
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer.
Professional Solutions for Professional Results
Offering the largest selection of Sealers, Cleaners, Problem Solvers, Grout Colorant and Stone Restoration products, we provide professionals with the right tools and solutions; making us the #1 Contractor Preferred Manufacturer of Sealers and Cleaners.
CustomTech Flooring Prep
CustomTech – the industry’s leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Tools & Accessories
Precision demands the best.
SuperiorBilt® Tools are professionally preferred for tile, stone and floor covering installations.
Products : Surface Prep : Waterproofing Membranes & Underlayments : FractureFree® Crack Prevention Membrane
Ready-to-use, elastomeric, crack prevention membrane developed for protecting tile floors from cracks due to minor surface movement. Provides anti-fracture protection of up to 1/8" (3 mm) over shrinkage and other nonstructural cracks. Suitable for all interior or exterior commercial and residential tile and stone installations. Easily applied with a roller or trowel. Meets A118.12 for crack isolation membranes.
American National Standards Institute (ANSI) ANSI A108.01, A108.17 and A118.12 American National Standards for the Installation of Ceramic Tile ASTM International (ASTM)
Tile Council of North America (TCNA) TCNA Handbook for Ceramic Tile Installation, TCNA Method EJ171, F125 & F125A
Installation must comply with the requirements of all applicable local, state and federal code jurisdictions.
Custom® Building Products is committed to environmental responsibility in both products produced and in manufacturing practices. Use of this product may contribute to LEED® certification.
USE CHEMICAL-RESISTANT GLOVES, such as nitrile, when handling product.
Exterior and wet areas must have proper sloping to drains. All surfaces must be structurally sound, clean, dry and free from contaminants that would prevent a good bond. Newly prepared concrete must be troweled smooth and textured to a fine broom finish and cured for 28 days. Existing surfaces must be scarified and leveled, and all defects must be repaired. Cracks exceeding 1/8" (3 mm) should be treated in accordance with TCNA F125 or TCNA F125A.
Do not bridge joints designed to experience movement. Carry these types of joints through the tile work. Clean the joint and install an open or closed cell-backer rod to the proper depth, as outlined in the Tile Council Handbook, EJ171. Next compress sealant into the joint, coating the sides and leaving the sealant flush with the surface. When the sealant is dry, place bond-breaker tape over the joint. Apply a minimum 3/64" (1.2 mm) of FractureFree Crack Prevention Membrane over the joint and the substrate, following the instructions provided previously. Install the tile work onto the membrane, but do not bridge the joint. After the tile work is properly set, follow the architect's and manufacturer's instructions to fill the joint with a specified color sealant.
Wear impervious gloves and eye protection while using this product. Avoid contact with eyes or prolonged contact with skin. Wash thoroughly after handling. If eye contact occurs, rinse cautiously with water for several minutes, remove contact lenses if easy to do: continue rinsing. Immediately seek medical advice if symptoms are significant or persist. Do not take internally. KEEP OUT OF REACH OF CHILDREN.
Concrete must be fully cured and accept water penetration. Test by sprinkling water on various areas of the substrate. If water penetrates, then a good bond can be achieved. If water beads, surface contaminants are present and loss of adhesion may occur. The contaminants should be removed before installation. Concrete must be free of efflorescence and not subject to hydrostatic pressure.
Plywood floors must be structurally sound and meet all ANSI and deflection requirements. For questions about proper subfloor installation, call Custom Technical Services.
Force FractureFree® into cracks with the flat side of a trowel, or a roller or brush. Then, using a 3/16" x 1/4" (5 x 6 mm) V-notch trowel or 3/8" (9.5 mm) rough textured roller, apply additional material onto the substrate. If using a trowel, use the flat side of the trowel and flatten the ridges to form a continuous, even coat of material. Membrane should extend beyond both sides of the crack a minimum of the diagonal measurement of the tile. For continuous crack isolation, cover the entire substrate with FractureFree applied at a rate of 100 sq. ft. per gallon. To meet the requirements of ANSI A118.12, apply two coats of FractureFree at a rate of 50 sq. ft. per gallon each coat.
The product is beige when wet and it turns a solid mustard color when dry, normally 1.5 to 2 hours. Depending on ambient conditions, drying time can take up to 12 hours.
Install tile or stone with a Custom® Building Products polymer-modified mortar that meets ANSI A118.4, A118.15 or A118.11 standards.
Clean tools and hands with water before material dries. Clean all spray equipment immediately after use.
Properly installed product requires no special maintenance. Do not use as a wear surface.
3 1/2 gallon (13.25 L) Pails
Obtain the applicable LIMITED PRODUCT WARRANTY at www.custombuildingproducts.com/product-warranty or send a written request to Custom Building Products, Inc., Five Concourse Parkway, Atlanta, GA 30328, USA. Manufactured under the authority of Custom Building Products, Inc. © 2017 Quikrete International, Inc.
When FractureFree® Crack Prevention Membrane is used as a part of a qualifying full installation system of CUSTOM products, the installation can qualify for up to a lifetime system warranty. CUSTOM will repair and/or replace, at its discretion, the affected area of the system. For more information, find details and limitations to this warranty at custombuildingproducts.com.
CUSTOM BUILDING PRODUCTS
Mailing Address Custom Building Products 7711 Center Ave. Ste 500 Huntington Beach, CA 92647
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