Quality begins from the ground up.
Preparing your surface is the most critical task of any tile or stone installation. Custom Building Products offers you one source for the needs of virtually any job.
The foundation of precise tile and stone setting.
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
Tile grout with dependable performance and color.
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom. Our grouts are easy to work with yet deliver hard, dense joints.
Care & Maintenance
Stains can RUIN Stone & Tile.Protect Yours Now!
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer.
Professional Solutions for Professional Results
Offering the largest selection of Sealers, Cleaners, Problem Solvers, Grout Colorant and Stone Restoration products, we provide professionals with the right tools and solutions; making us the #1 Contractor Preferred Manufacturer of Sealers and Cleaners.
CustomTech Flooring Prep
CustomTech – the industry’s leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Tools & Accessories
Precision demands the best.
SuperiorBilt® Tools are professionally preferred for tile, stone and floor covering installations.
Products : CustomTech Flooring Prep : CustomTech Flooring Prep : TechLevel™ WSF - Fiber Reinforced Self-Leveling Underlayment for Wood Subfloors
TechLevel-WSF SLU is a high flow, fiber reinforced calcium aluminate cement based, self-leveling underlayment that eliminates the need for reinforcing lath over plywood and OSB on interior wood framed subfloors. It produces a smooth, level substrate ready for the installation of ceramic and natural stone tile, wood, carpet, and other resilient floor coverings. Formulated with Controlled Cure Technology™, TechLevelWSF SLU helps eliminate installation problems such as slow drying, bond failure, crumbling, and staining of resilient flooring caused by the free moisture found in traditional underlayment.
Suitable as an Underlayment for:
ASTM International (ASTM)
Tile Council of North America (TCNA) TCNA Handbook for Ceramic Tile Installation, TCNA Method EJ171
American National Standards Institute (ANSI) ANSI A108.01 and A108.02 of the American National Standards for the Installation of Ceramic Tile
Installation must comply with the requirements of all applicable local, state and federal code jurisdictions.
TechLevelWSF™ is a proprietary dry blend of copolymers, cements, and inorganic chemicals and fiber reinforcement.
Custom® Building Products is committed to environmental responsibility in both products produced and in manufacturing practices. Use of this product may contribute to LEED® certification.
All surfaces must be structurally sound, clean, dry and free from contaminants that would prevent a good bond. Concrete must be fully cured. Refer to final flooring manufacturer's requirements for maximum moisture vapor transmission limitations. Concrete surfaces should be primed with an appropriate CustomTech™ primer. Smooth concrete surfaces, existing glazed tile, terrazzo, or polished stone may need to be roughened or scarified or primed with MBP - Multi-Surface Bonding Primer For increased performance in demanding applications, concrete surfaces can be mechanically profiled and prepared by shotblasting, sandblasting, scarifying, diamond-grinding or other engineered approved methods (reference ICRI CSP 3 standards for acceptable profile height).
Expansion joints and cold joints, as described in ANSI A108.01, should be carried from the substrate up through the tile or flooring surface and filled with an appropriate elastomeric sealant, such as CUSTOM's® 100% Silicone Sealant. For the proper treatment of control or saw cut joints and cracks for flooring, refer to ASTM F710. For tile installations, refer to TCNA Details EJ171, F125 & F125A. Contact CUSTOM's® Technical Services for additional information.
Prime all surfaces with an appropriate CustomTech™ primer before application of TechLevel-WSF.
See Safety Data Sheet for complete safety information. This product contains Portland cement. Avoid eye contact or prolonged contact with skin. Wash thoroughly after handling. If eye contact occurs, flush with water for 15 minutes and consult a physician. Use with adequate ventilation; do not breathe dust and wear a NIOSH approved respirator. If ingested, do not induce vomiting; call a physician immediately. Conformance to Building Codes Installation must comply with the requirements of all applicable local, state and federal code jurisdictions.
Contaminants or curing compounds should be mechanically removed before installation. Concrete must be free of efflorescence and not subject to moisture beyond the floor covering manufacturers' limits or hydrostatic pressure. Concrete surfaces must have a tensile strength in excess of 200 psi (1.4 n/mm²).
Gypsum-based underlayment must obtain a minimum 2000 psi (13.8 MP) compressive strength. The underlayment must be sufficiently dry and properly cured to the manufacturer’s specifications for permanent, non-moisture permeable coverings. Surfaces must be structurally sound and subject to deflection not to exceed the current industry standards. Surfaces shall be free of all grease, oil, dirt, dust, curing compounds, waxes, sealers, efflorescence, or any other foreign matter. All Gypsum surfaces should be primed with a properly applied sealer or a primer coat of RedGard, consisting of 1 part RedGard diluted with 4 parts clean, cool water. Mix in a clean bucket at low speed to obtain a lump-free solution. The membrane can be brushed, rolled or sprayed to achieve an even coat. Apply the waterproofing coat to the floor at a rate of 300 sq. ft./gal. (27.8 sq. m/L). Drying time depends on site conditions, but is normally less than 1 hour. Extremely porous surfaces may require 2 coats. At this point, an appropriate CustomTech™ primer and TechLevelWSF can be applied to the primed lightweight or gypsum based surface. Refer to the individual product data sheet or packaging directions for application instructions.
Plywood shall be a minimum ¾” (19mm) tongue & groove, APA rated Type 1 exterior exposure plywood or OSB equivalent. Subfloors shall be structurally compliant to building codes and area usage including joist blocking or bracing, be sound, clean, dry, and free from contaminants that would prevent adhesion. Any loose or deflecting areas must be addressed prior to leveler installation. Floors may be prepared by sanding. Do not use sweeping compounds, or chemicals or solvents to clean the floor.
It is generally accepted that wood-framed substrate deflection for Porcelain tiles is limited to <L/360; natural stone <L/720. Dimensionally weaker finishes such as natural stone, Saltillo, cement, glass tile and resilient flooring installations may require additional plywood layers based on area size/span; deflection; leveler thickness and project usage, live and dead loads. Leveler may require ½” thickness to replace cement backerboard use under tile. To help prevent failures from substrate creep (sagging), install heavy dead loads such as stone countertops prior to leveler and tile or flooring installation. Refer to ANSI A108 AN2 “General Requirements for Subsurfaces” and TCNA details for further information for tile installations or contact CUSTOM Technical Services.
Block any open spaces to prevent leveler spilling to adjoining areas. Fill joints with a CUSTOM patching compound such as Silk Patching & Finishing Compound or prefill with TechLevel-WSF SLU mixed at the minimum water level. All wood subfloors require a primer application of undiluted TechPrime A.
Adhesive layers must be removed. Use extreme caution; adhesives may contain asbestos fibers. Do not sand or grind adhesive residue, as harmful dust may result. Never use adhesive removers or solvents, as they soften the adhesive and may cause it to penetrate into the substrate. Adhesive residue must be wet-scraped to the finished surface of the substrate, leaving only the transparent staining from the glue. To determine desirable results, do a test bond area before starting. Refer to the RFCI Pamphlet "Recommended Work Practices for Removal of Resilient Floor Coverings" for further information.
Mix the entire 50 lb (22.68 kg) bag of powder with 4.75 – 5.25 quarts (4.5-5.0L) of clean, cool water.
Barrel: Mix 50 lb. (22.68 kg) bag of powder with the appropriate amount of clean, cool water. Slowly add powder to water while mixing with a heavyduty 1/2" (13 mm) electric drill and an “eggbeater” mixing paddle at minimum 650 RPM. Thoroughly mix for 2 minutes to a lumpfree consistency. Do not overmix. Over-mixing or moving the mixer up and down during the mixing process could trap air, which could shorten the pot life or cause pinholes during application and curing.
Pumping: TechLevel-WSF can be pumped with a mixing pump. Adjust the water setting to obtain the optimum workability. DO NOT overwater. DO NOT underwater. Pump the mix and use spreader to evenly distribute the materials to desired thickness.
Apply an appropriate CustomTech™ primer according to the specifications in the respective technical data sheet for each product. Pour or pump TechLevel-WSF, then spread with a long-handled gauged spreader. TechLevel-WSF will seek its own level during the first 10-15 minutes. Can be applied 1/4" to 1.5" (0.64-3.80 cm) thick in one application. For applications thicker than 1.5”, multilift pours, and pumping of large scale applications, contact Custom's® Technical Services Department for more information.
Expansion joints must be installed in accordance with local building codes and industry guidelines.
Maintain temperature of between 50° F (10° C) to 90° F (32° C) and <90% relative humidity for 48-72 hours after pour. Install nonmoisture-sensitive ceramic tile or stone in 4 hours; most floor coverings can be installed after 16 hours. Drying time can vary with temperature and humidity; also leveler thickness. Test for moisture content before applying vinyl or wood flooring to the surface of the self-leveling underlayment.
Clean with water before material dries.
Properly installed product requires no special maintenance.
50 lb (22.68 kg) Bags
Custom® Building Products warrants to the original consumer purchaser that its product shall be free from defects in material and workmanship under normal and proper usage for a period of one year following the date of original purchase. Custom's sole liability under this warranty shall be limited to the replacement of the product. Some states, countries or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty will not extend to any product which has been modified in any way or which has not been used in accordance with Custom's printed instructions. Custom makes no other warranties either expressed or implied. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or from one country/territory to another. For details and complete warranty information, visit custombuildingproducts.com
Chart for estimating purposes. Coverage may vary based on installation practices and jobsite conditions. For more sizes, use the material calculator at CustomBuildingProducts.com or contact CUSTOM Technical Services at 800-282-8786.
CUSTOM BUILDING PRODUCTS
Mailing Address Custom Building Products 7711 Center Ave. Ste 500 Huntington Beach, CA 92647
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