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Many spec writers believe that the 09300 section for tile installation is among the more complicated parts of the whole spec.  This comes as no surprise to the Architectural Services team at CUSTOM.  The team’s job is to help spec writers identify the right installation methods to eliminate problems before a project ever goes to bid. CUSTOM Insights recently asked a few of our Architectural Consultants about why architects and specifiers rely on them and exactly how they can help.

Dale Roberts
A "one size fits all" approach no longer works when it comes to membranes, mortars or grouts. We are in a paradigm shift with new finishes in tile, porcelain panels, glass, metals and natural stone, so specifications need to be very specific regarding installation methods and materials. Every day, I assist architects and designers to understand these shifts and ensure that their client’s expectations, as well as the needs of the jobsite, are met with the correct products and installation methods.

Recently, an architect contacted me for help with reducing installation weight in a 10-story building. The structural engineer had designed the frame to hold only 13 lbs. of tile assembly per square foot.  After reviewing the options, they chose a lightweight system that averaged 30% less weight than traditional products and allowed the architect to install their chosen tile.

Mike Little
I was asked to integrate TCNA and ANSI guidelines into a set of specs. The firm thought they were specifying everything they needed, but they kept getting hit with add-ons and charge backs. They brought me in to bridge the gap between what they wanted and what they had written, since the specs did not reflect their actual needs. I was also able to supply CAD drawings of the proper methods to help them communicate better with the contractors. This saved everyone on the project a lot of time and money.

Chip O’Rear
We take the ambiguity out the spec to avoid RFIs and change orders and to ensure a proper installation.  Exact TCNA methods must be listed and critical elements like movement joints and waterproofing need to be addressed. Making sure these are included in the spec will result in more accurate bidding and more effective execution.  This level of care is especially important on large multi-million dollar projects like malls, airports and stadiums.  That is why CUSTOM is often the basis of design on these demanding jobs.

Howard Jancy

The Architectural Consultants bring technical information on ANSI standards and TCNA methods to the specifications.  We are specialists who are up to date and focused on tile installation so we can act as a resource.   Architects and contractors know they can come to us on any project to make sure that the right methods and products are specified for quality and clarity.

CUSTOM’s team of Architectural Consultants bring centuries of combined experience in the tile industry.  They are accredited tile installation experts in their own right and serve to educate and assist the architectural and design community.  Visit our architects and designers page for more information, including TCNA and ANSI correlations for product specification and a listing of consultants by state.

John Diaz, CTC, CSI
National Commercial Architectural Services Coordinator

Terry O'Hara, CTC, CSI – Mid-Atlantic States

Howard Jancy, CSI, CD - Midwest
Fax: 312-284-5882

Andrew Ferraiuolo, CSI, AIA Allied Member - Northeast

Jim Tuttle, CTC, CSI - Northwest

Dale Roberts, CTC, CSI, CCPR, LEED AP - Southwest

Mike Little, CTC, CSI, CDT, LEED AP - Texas

Nick Macrino, CCTS, CSI, CDT – Florida, Oklahoma, Nebraska, Kansas City

Chip O'Rear, CTC, CSI, CCPR, LEED AP - South

David Sherley
Western Canada

John Alley
Western Canada

Corporate, Architectural Sales Support
Jackie Lilly, CTC
Senior Sales Program Administrator
Huntington Beach, CA 800-272-8786 option 4 

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