Quality begins from the ground up.
Preparing your surface is the most critical task of any tile or stone installation. Custom Building Products offers you one source for the needs of virtually any job.
The foundation of precise tile and stone setting.
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
Tile grout with dependable performance and color.
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom. Our grouts are easy to work with yet deliver hard, dense joints.
Care & Maintenance
Stains can RUIN Stone & Tile.Protect Yours Now!
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer.
Professional Solutions for Professional Results
Offering the largest selection of Sealers, Cleaners, Problem Solvers, Grout Colorant and Stone Restoration products, we provide professionals with the right tools and solutions; making us the #1 Contractor Preferred Manufacturer of Sealers and Cleaners.
CustomTech Flooring Prep
Designed for your floors.
CustomTech – the industry’s leading collection of technologically-superior, easy-to-use, professional grade subfloor preparation products designed for all types of floor coverings.
Flooring Installation Systems
Start with a strong foundation.
Increase the durability of your floor covering installation by ensuring that your subfloor is properly prepared. CUSTOM® Flooring Installation Systems provide a strong foundation for virtually any project, and deliver optimum performance when used under all types of floor coverings: carpet, wood, vinyl and more.
Profiles & Transitions
Discover a better choice in high-quality profiles and transitions. Create stunning designs in tile and stone without unsightly edges.
A complete line of high performing, aesthetically pleasing edge-protection profiles. Available in the most popular designs and styles, they integrate with most field tile to increase design flexibility and minimize safety risks.
Tools & Accessories
Precision demands the best.
SuperiorBilt® Tools are professionally preferred for tile, stone and floor covering installations.
Reference Library : Case Studies : NTCA 5-Star Tile Contractor Handles the Heat with Help from CUSTOM
The new Commons Building at Mesa College in San Diego is anything but common-looking. To complete this unusual LEED Silver project, the tile contractor had to pull out all the stops—including installing exterior tile from a 60-foot boom lift. Plank tile was set vertically throughout to emphasize a pair of solar chimney towers while integrating with the paver layout. Successfully installing these striking, technically challenging tile assemblies required an experienced team and high performance products. NTCA 5-Star Contractor Christian Brothers Flooring used a full system from CUSTOM to meet these challenges.
To bring this specification to life, installers had to overcome time constraints caused by weather conditions, change orders and soaring heights. A high percentage of the tile was set on walls located outdoors. However, there was no scaffolding in place to facilitate tiling towers reaching 52 feet high. Instead, two fearless installers applied membrane, set tile and grouted from a small platform atop an articulating boom lift. Using the boom complicated the tile setting process and created a bottleneck, solved by a carefully planned assembly line of product and tile. These are just some of the obstacles that Christian Brothers had to overcome to complete the project on time.
Summer temperatures over 100°F affected each phase of the exterior work. A liquid membrane was applied to the walls for a few hours in the cool of the morning. The charcoal black tile got so hot in the sun that it was difficult to handle and steam rose as it was sponged. Mortar and grout were mixed frequently in small batches to help prevent flashing off in the heat and wind atop the boom. Then, unseasonal rain fell in this Mediterranean climate, impacting the grout application.
Heat is also a crucial element in the long-term life cycle of this tile project. To support campus sustainability mandates, tiled solar chimneys in the towers provide passive heating and cooling. The mass of dark tile is baked by the San Diego sunshine and the resulting heat flow can be vented out the top of the chimney. These glass enclosed, black tiled chimney walls and tower exteriors required extra preparation during installation to stand up to intensified thermal cycling.
Installation began with an application of RedGard® Waterproofing and Crack Prevention Membrane. RedGard is a ready-to-use, liquid-applied elastomeric membrane that meets ANSI A118.10 and A118.12. RedGard® creates a continuous waterproof membrane barrier with outstanding adhesion to protect against moisture and in-plane movement in the substrate.
Though a change to tile with a high recycled content caused delay, this lighter weight material could be direct bonded to the substrate which recouped some time. Crossville supplied a porcelain tile custom cut to 3" x 18" through their Get Planked program. The highly textured planks were installed with a one-third offset, using an 80% black to 20% gray pattern.
Christina Brothers’ installers used ProLite® Premium Large Format Tile Mortar, which offers high bond strength and excellent handling characteristics. ProLite exceeds ANSI A118.15TE for non-slip, thixotropic performance on walls and extended open time in the hot and windy conditions at the top of the towers. Formulated with post-consumer recycled material, ProLite is 40% lighter than traditional mortars, making it much easier to carry, mix and apply. With 48% recycled content by volume, ProLite also contributes towards LEED® certification on sustainable projects like Mesa College.
“When we look at installations, we are looking at efficiency and quality,” said Brian Boek, vice president at Christian Brothers. “We need a product that performs and installs quickly so we can have maximum efficiencies. ProLite meets that need perfectly.”
Grout joint widths were modified to mirror the complementary concrete paver installation and filled with PolyBlend® Sanded Grout. PolyBlend is a polymer-modified, cement-based grout formulated for durability that produces hard, dense joints to resist shrinking, cracking and wear.
Soft movement joints were placed both vertically and horizontally in accordance with TCNA EJ171. Permanently flexible CUSTOM Commercial 100% Silicone Sealant was used to fill soft joints to accommodate expansion and contraction in all tile assemblies. This is a critical element where tile is used a solar panel and will be subject to higher than normal temperature fluctuations.
“Kudos to CUSTOM’s field and tech support teams for their help,” added Boek.
The 73,000 square foot Mesa College Commons houses restaurants, shops, lounges and the Culinary Arts program. Areas receiving tile include exteriors and solar chimneys, lobby and meeting room walls, restrooms and locker rooms. Even the pizza oven is tiled on this sizzling project!
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