American National Standards Institute (ANSI) — ANSI A108.5, A118.4E and A118.11 of the American National Standards for the Installation of Ceramic Tile ASTM International (ASTM)
- ASTM C109 Standard Test Method for Compressive Strength of Hydraulic Cement Mortars (Using 2-in or [50-mm] Cube Specimens)
- ASTM C627 Standard Test Method for Evaluating Ceramic Floor Tile Installation Systems Using the Robinson-Type Floor Tester
- Resilient Floor Covering Institute - (RFCI) Recommended Work Practices for Removal of Resilient Floor Coverings
- Tile Council of North America (TCNA) - TCNA Handbook for Ceramic Tile Installation, TCNA Method EJ171
- ISO 13007-2
Technical Data Sheet
Technical Data Sheet - French
Technical Data Sheet - Spanish
Material Safety Data Sheet - English
Material Safety Data Sheet - French
Custom® Building Products warrants to the original consumer purchaser that its product shall be free from defects in material and workmanship under normal and proper usage for a period of one year following the date of original purchase. Custom's® sole liability under this warranty shall be limited to the replacement of the product. Some states, countries or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty will not extend to any product which has been modified in any way or which has not been used in accordance with Custom's® printed instructions. Custom® makes no other warranties either expressed or implied. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or from one country/territory to another. This warranty is not transferrable.
When VersaBond Flex® Fortified Thin-Set Mortar is used as a part of a qualifying full installation system of CUSTOM products, the installation can qualify for up to a 15 year system warranty. CUSTOM will repair and/or replace, at its discretion, the affected area of the system. For more information, find details and limitations to this warranty at custombuildingproducts.com.