Quality begins from the ground up.
Preparing your surface is the most critical task of any tile or stone installation. Custom Building Products offers you one source for the needs of virtually any job.
The foundation of precise tile and stone setting.
Whatever the application, CUSTOM® offers the broadest line of tile and stone setting materials in the industry to give the exact performance your job demands.
Tile grout with dependable performance and color.
Look for tile grout with rock-solid durability, consistency and the largest color palette with Custom. Our grouts are easy to work with yet deliver hard, dense joints.
Care & Maintenance
Stains can RUIN Stone & Tile.Protect Yours Now!
Stains on stone, tile or grout happen easily - and can leave permanent stains. Protect your surface against both oil-based and water-based stains with the right sealer.
Professional Solutions for Professional Results
Offering the largest selection of Sealers, Cleaners, Problem Solvers, Grout Colorant and Stone Restoration products, we provide professionals with the tools and solutions needed to stake their reputations on; making us the #1 Contractor Preferred Manufacturer of Sealers and Cleaners.
Flooring Installation Systems
Start with a strong foundation.
Increase the durability of your floor covering installation by ensuring that your subfloor is properly prepared. CUSTOM® Flooring Installation Systems provide a strong foundation for virtually any project, and deliver optimum performance when used under all types of floor coverings: carpet, wood, vinyl and more.
Shower Installation Systems
Hard core performance. Fast, easy installation.
Custom’s industry-leading variety of waterproof shower slopes and accessories, exclusively manufactured by KBRS. They’re not only twice as strong as any other pre-fabricated shower substrate, but also the fastest and easiest to install.
Profiles & Transitions
Discover a new choice in high-quality profiles and transitions. Create stunning designs in tile and stone without unsightly edges.
A complete line of high performing, aesthetically pleasing edge-protection profiles. Available in the most popular designs and styles, they integrate with most field tile to increase design flexibility and minimize safety risks.
Tools & Accessories
Precision demands the best.
SuperiorBilt® Tools are professionally preferred for tile, stone and floor covering installations.
Thin Veneer Installation Systems
A single source with dedicated service and support.
Custom’s comprehensive TVIS line is engineered as a complete system, giving architects an advanced, premium masonry installation solution for manufactured stone thin veneers.
DIY Homeowners : DIY How-To Guides
Learning how to tile floors, countertops, and walls is easy when you use our 4 simple steps. Watch our do-it-yourself (DIY) videos and follow our step by step guides to discover how to install tile the easy way. Pick your tile installation project:
View Step by Step Instructions
Prepare your floor properly for a long-lasting tile
installation. The tile must be placed on a rigid, level,
structurally sound surface that is clean, dry and free of
contaminants that could prevent a good bond.
Laying out the installation ensures your tile is set in a
straight line and is square and level with adjacent surfaces. Often
the best approach is to center the main field of full tiles in your
project area, and adjust the field to leave partial, cut tiles-that
are about the same size-around the edges. A scale drawing on paper
can help you visualize what the installation will look like and
estimate the number of tiles and cut tiles needed.
Mark centerlines of the floor. Use a 3-4-5 triangle to check for
Do a dry run to determine tile placement and cuts. Place a row
of tiles along each line, using spacers.
If the space at the wall is less than 1/2 tile, shift centerline
to eliminate small cuts. This will allow wider tiles at both
Work in chalked grids (typically 2 tiles by 2 tiles) allowing
space for grout joints.
After setting your full tiles, go back to set tiles requiring
cuts. Mark cuts with a grease pencil or china marker.
Make straight cuts using a tile cutter or wet saw. Notched or
curved cuts and v-cap or quarter-round tile cuts require a wet
For unique shaping, use tile nippers to cut away small pieces of
Creating a strong bond is an essential part of tile
installation. In areas that may be exposed to water or heavy usage,
we recommend using a polymer-modified thin-set mortar.
Clean all debris from surface. Mix thin-set mortar according to manufacturer's instructions. Spread thin-set mortar on surface with a notch trowel held at a 45º angle combing in one direction
Set tile firmly into place while slightly moving the tile back
and forth to help tile settle. If tiling a wall, ensure the first
row is level before adding more rows.
Use spacers to ensure proper distance between tiles.
Clean off any mortar left between the tiles or on the surface of
the tile with a sponge or scrub
Using cool, clean water mix the grout to a lump-free,
Using a grout float held at a 45° angle,
spread grout firmly into tile joints. Make sure grout joints are
Allow grout to set for 10-20 minutes then lightly clean tile and
shape grout joints with a damp sponge. Use a damp, not wet
sponge for best results.
Buff off remaining grout haze with a clean, dry cheesecloth after
grout has dried for about 2 hours. Let grout dry 48-72 hours before
Following proper maintenance techniques with TileLab®, AquaMix, or StoneSpecific™ sealers and cleaners will keep your stone, grout and tile looking like new. Sealing stone or grout after installation ensures future maintenance will be quick and easy.
Wait 48-72 hours after installation to seal. Even if your tile
is glazed, the grout can get stained and needs to be
Test sealed surfaces for effectiveness every year. Sprinkle water on the surface at various locations; if it penetrates, then renew by applying one coat of sealer.
For best results, use SuperiorBilt® tools.
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